Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesLOVE IT , love the staff. LOVE the community. i even recommended my friends to come and they love it also. this is my first experience in apartments and i love it . it's been a year since we been here and i will continue to keep renewing .
response from property -Miguel, we are happy to hear that our efforts have made your time with us more satisfying. Thank you for sharing such uplifting words.
Review From Modern Message|Recommended: YesI love it so glad my lil one and i have a chance to live in the apartments love the way my lil girl has her own room and has a smile on her face again this change was for the better thank you for having us
Hello Sandra, it is heartening to hear how much you and your daughter enjoy your home with us. If we may ever be of service, please let us know!
Review From Modern Message|Recommended: YesI appreciate that everytime I have called the office for maintence request or anything, it is done in more than a timely manner. They've been lots of help
Jaclyn, we're really glad that our team has done such a great job of meeting your living standards! You can be sure to count on our team's exceptional service in the future. Thank you for your support!
Review From Modern Message|Recommended: YesI fell like in at home Very friendly community. Staff are great and apartments are very nice. Everyone minds there own business. Apartment is a great size and the location is great
Corina, it is wonderful to learn that you feel at home in our community. Thank you for sharing.
Review From Modern Message|Recommended: YesEveryone seems nice. No problems with any of the residents. Very tidy. Maybe work on laundry facilities. Very close to shopping and highway.
Thank you, Harry! We are glad to see that you are satisfied with our community overall, and we appreciate your feedback about our laundry facilities. If you have any further comments to share, please feel free to email us. We're always here to help.
Review From Modern Message|Recommended: YesGood so far Friendly staff and the location is situated in a good area which is close to most places. Any issues are most times addressed in a timely manner
Tajandrew, we are thrilled to hear how positive your experience has been! We are glad you like our incredible location, friendly neighbors, and our team of professionals. Enjoy your home!
Review From Modern Message|Recommended: YesWe've had a pleasant time here at these apartments. The handy man always helps when needed and the upgrades to the complex are very nice. Strongly recommend.
Thank you for your recommendation, Jon. It's wonderful to hear that your experience in our community has been a positive one, and we hope you are happy here for many years to come.
Review From Modern Message|Recommended: YesGood place and the apartment, very good customer service, the pool area is super comfortable and beautiful and the location is comfortable and a good area to exercise
Thank you for highlighting our responsive service and top-notch amenities, Luis! We are delighted you are happy with your home.
Review From Modern Message|Recommended: YesA great customer service. Good place to live. Very Comfortable. A quiet and peaceful place. The buildings are located in a good area ‘cause everything is near.
Gabriela, your lovely comments about our great location and tranquil atmosphere brightened our day! Thank you for your kind words.
Review From Modern Message|Recommended: YesPolo park is a great place to live great neighborhood, quiet and my kids school is very close. The apartments are spacious and have been updated since re-new took over.
Review From Modern Message|Recommended: YesWe moved in the beginning of October and I absolutely everything about our apartment. I had some issues with our air conditioner and called in a work order a week in and it was resolved right away. I love it’s location and very friendly neighbors
Maria, we're pleased to hear that you are settled in and feeling at home in our community. Thank you for letting us know what an excellent experience you have had thus far. We especially appreciate your kind words about our team and will be sure to pass them on. Have a great day!
Review From Modern Message|Recommended: YesIrene and the staff in the office and maintenance crew have been very polite and helpful in making our experience at polo parkway an enjoyable one.
Thank you for your kind words about our team, Marwin. It always feels good to receive positive feedback, and we look forward to sharing your comments with Irene and the rest of the group.
Review From Modern Message|Recommended: YesThe staff is great and the floor plan is awesome, so is the apartment itself. I just wish that maintenance and leasing would have made sure everything was in working order before I moved in. It’s a little frustrating when you’re moving in and you have to put in maintenance requests before you’ve even finished moving things in. But also they did get it fixed promptly
Katyn, thank you for offering your feedback on our team and floor plans, as well as the condition of your apartment. We are always looking for ways to improve, so your critiques of our maintenance are also appreciated. If there is anything else we may address for you, please do not hesitate to let us know.
Review From Modern Message|Recommended: YesThe staff have been so nice and helpful every since we moved in the apartment is great the heater and ac work perfect was only very minor things wrong which the maintenance was able to fix asap
Helen, thank you for your review. It is a pleasure to learn that the team has been nice and helpful. Please let us know if we may elevate your experience here in any way in the future.
Review From Modern Message|Recommended: YesStaff was Very welcoming and helpful 3 days and on the day of move in Wonderful and safe environment as well. Would highly recommend to family and friends.
Caitlin, thank you for your recommendation! We're thrilled to know that our team helped facilitate a seamless move-in process, and we look forward to passing on your comments to everyone.
