Ratings & Reviews

Overall Rating

5
(194 reviews)
100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Kimberly S. - |Recommended: YesGreat Customer Service. Gre... — Great customer service. Great with getting me into an apartment quickly when my other option fell through and I had a Uhaul full of furniture and no where to unload it the week before Christmas. Thank you
response from property -Kimberly, we could not be happier to learn that you are so satisfied with our customer service! Moving can be stressful, which is why we are committed to making prospective residents feel right at home from their very first visit. Thank you so much for the review.
Review From Modern Messagesubmitted by Charity R. - |Recommended: YesOverall, I Have Been Very P... — Overall, I have been very pleased and honored to be a part of this apartment community. Maintenance responds very quickly, area is kept tidy free of trash, and the neighborhood is quiet yet cozy.
response from property -Charity, thank you sharing your satisfaction with our maintenance service, upkeep, and atmosphere! Rest assured that we will continue to prioritize your comfort and satisfaction in everything we do.
Review From Modern Messagesubmitted by Tomas M. - |Recommended: YesEs Excelente. Me Siento Tan... — Es excelente. Me siento tan feliz. Mención importante al personal de mantenimiento. Muy eficiente y bien atento a todas las necesidades •. Muy limpio todo. Nada ruidoso. Me encanta la piscina y el gimnasio. Estoy muy feliz de vivir aquí
response from property -Tomas, ¡gracias por compartir tu cariño por nuestra comunidad! Estamos encantados de saber que nuestro equipo ha estado ahí para ti durante tu tiempo aquí, y esperamos que estés feliz en tu apartamento durante muchos años.
Review From Modern Messagesubmitted by Selina N. - |Recommended: YesNice Area, Perfect For My L... — Nice area, perfect for my little dog to walk around and hangout. Love the porches. No loud neighbors, or mean ones. More then enough room for me and my roommates.
response from property -Selina, thank you for the glowing review of our community! We are pleased to hear that you and your furry friend feel at home here, and we feel lucky to have you both as residents.
Review From Modern Messagesubmitted by Eduardo R. - |Recommended: YesMe Gusta Vivir Aquí Tengo M... — Me gusta vivir aquí tengo más de 3 años y jo teñido problemas espero pronto tener mi casa pero estos apartamentos me han hecho sentir muy bien si lo recomiendo gracias
response from property -Eduardo, gracias por tu reseña. Nos encantó tenerte en nuestro complejo durante los últimos años. Si hay algo que necesite en el futuro, háganoslo saber. Cuídate hasta entonces.
Review From Modern Messagesubmitted by Christy Y. - |Recommended: YesWe’ve Lived Here For 2 Year... — We’ve lived here for 2 years now and so far our favorite thing has been that with any issue within our apartment maintenance has been very quick in fixing any issues in a timely matter
response from property -Christy, thank you so much for your 5-star review as a valued resident! We strive to provide the best possible living environment for residents, so your favorable feedback on our maintenance service is very validating. Please do not hesitate to get in touch if you need anything further.
Review From Modern Messagesubmitted by Andrea H. - |Recommended: YesI Love Here, Been Here For ... — I love here, been here for 3 years and never had issues with this apartment just don’t like we can’t grill but everything good enough…… hopefully we can get a bigger apartment
response from property -Andrea, thank you so much for your 5-star review as a loyal resident! We pride ourselves on our ability to provide an exceptional living environment for our residents, so it is great to know that we have succeeded in meeting your expectations. Please feel free to contact our office to discuss any of our policies further.
Review From Modern Messagesubmitted by Sandra B. - |Recommended: YesMy Lil One And I Love It He... — My lil one and i love it here and all the memories we have made getting the chance to live in these amazing apartments very blessed to get the chance to experience hope we get to live here for many more years thank you for the opportunity so peaceful here 🙏😇😍
response from property -We love knowing our peaceful community is a welcoming home for your family, and we appreciate your lovely review. If there is anything we may do to improve your experience, please reach out and let us know.
Review From Modern Messagesubmitted by Tracie D. - |Recommended: YesIt Has Been Pure Pleasure S... — It has been pure pleasure since I haved moved here.. I’m so glad I’m made Polo park my home If I have had a problem it has been fixed ASAP… The office lady’s are a breath of fresh air and very attentive… I recommend these apartments over and over again😁
response from property -Tracie, we are also glad that you chose to call our community home. We appreciate your kind words about our hardworking team, and we will be sure to pass on your review to them. Thank you for your recommendation!
Review From Modern Messagesubmitted by Alberto M. - |Recommended: YesLos Departamentos Son Excel... — Los departamentos son excelentes y muy accesibles, estoy muy contento de estar aquí, los vecinos son super amables y el vecindario es demasiado agradable, sinceramente los recomiendo 100 por ciento
response from property -Alberto, ¡Muchas gracias por su revisión de cinco estrellas! Es bueno saber que hemos logrado cumplir con todas sus expectativas. No dude en comunicarse si necesita algo más de nosotros.
Review From Modern Messagesubmitted by Sofia G. - |Recommended: YesI Love It Here, Anytime We ... — I love it here, anytime we have an issue or need anything the staff is quick to handle it It has been peaceful and neighbors are respectful Thank you
response from property -Sofia, thank you for the glowing review of our team. We work hard to provide an outstanding living environment for our residents, and it feels good to know that we are succeeding.
Review From Modern Messagesubmitted by Harley D. - |Recommended: YesLove This Property And The ... — Love this property and the location Well maintained and always clean. The office staff is friendly and the maintenance men are amazing. All around a good place to live.
response from property -Harley, we are pleased to know that our friendly service and well-kept community are to your liking! Thank you for taking the time to share.
Review From Modern Messagesubmitted by Austen A. - |Recommended: YesAlways Getting Back To You ... — Always getting back to you in a timely manner, about maintaining We over paid our rent the first few months and they corrected and gave us credit back
response from property -Austen, we are pleased to hear that you have only had positive experiences with our team thus far. We are glad we resolved the mix-up with rent promptly and efficiently, and we look forward to the next opportunity to serve you.
Review From Modern Messagesubmitted by Edith A. - |Recommended: YesExcellent Place To Live, Re... — excellent place to live, relaxed atmosphere, clean areas, clean gym, pool its so nice, 😄 the maintenance staff responds quickly, the staff is very friendly
response from property -Edith, we are pleased to hear that you enjoy our peaceful atmosphere and pristine amenities! Our team will certainly appreciate your compliments.
Review From Modern Messagesubmitted by Michelle H. - |Recommended: YesEveryone Is Very Friendly S... — Everyone is very friendly so far. For the most part everything is ok. Trash blows into the breeze way, not sure there’s anything that can be about it though. I’ve also got mold in the walkway of the living room . I’ll call about that in the morning I suppose. Oh yeah and another thing, I don’t think is very fare that this apartment complex has a contract with a towing company, and cost people money that they don’t have in the first place. If they did they would have had the proper tags showing on there vehicle.
response from property -Michelle, thank you for your feedback about our parking facilities. We are always open to suggestions for improvement, and we encourage you to call or email us in the office if you would like to discuss this or mold in your apartment home in greater detail.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew at Polo Parkway®, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew at Polo Parkway®, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose