Ratings & Reviews

Overall Rating

5
(217 reviews)
100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Sally J. - |Recommended: YesJust moved in and I really love it I love the way floor plan clean quite and Shay the leasing agent is very polite and she answer every question I needed to know best place I ever lived as and apt
response from property -It is a huge compliment for us to know that you are happy with your move to our community! Thank you so much for making us your home and complimenting Shay for exceptional service.
Review From Modern Messagesubmitted by Erica L. - |Recommended: YesI’ve really enjoyed living here for the last few months If I ever have an issue the employees at the Leasing Office do everything in their power to fix it.
response from property -Erica, we are happy that you decided to make a home with us! It is gratifying to hear you are enjoying your apartment home and finding our team members to be so helpful. Thank you for the outstanding review!
Review From Modern Messagesubmitted by Gregory T. - |Recommended: YesOverall nice enough, I'd imagine every unit is about the same. It's dated with a lot of quick fixes' and it's really starting to show. Hopefully the new windows come sooner rather than later as these old single pane windows are pure garbage.
Review From Modern Messagesubmitted by Dian*@*.Com - |Recommended: YesVery good customer service Good office staff and nice lady at the office. Made a good first impression. Had several questions to ask her and she answered them quickly and knowledgeable
Review From Modern Messagesubmitted by Tahliya S. - |Recommended: Yesoffice staff was amazing Move in date was on the 13th, Moved in and got settled in on the same day love the location that we are in also
Review From Modern Messagesubmitted by Sarah B. - |Recommended: YesWe recently moved in and have found our newly remodeled apartment to be requiring maintenance evidenced by spray paint stains on the floors, loose door knobs, drawers, and faucet handles, and few other poor paint jobs throughout the apartment. Overall, it is cozy and quiet. Location is great and I look forward to our time here.
Review From Modern Messagesubmitted by James O. - |Recommended: YesEnjoyable experience so far. There are a few little issues with the place, but I'm sure that these will be taken care of with a service ticket
Review From Modern Messagesubmitted by Garrett G. - |Recommended: YesGreat experience everybody in the front office was very patient and understanding and all in all I am very happy with the descison to rent with polo park
response from property -Garrett, we are pleased to know that our team has provided you with courteous and warm service! Thank you for the glowing review, and we hope you continue to feel happy here.
Review From Modern Messagesubmitted by Kamr*@*.Com - |Recommended: YesReNew Polo parkway was a really helpful in aiding me get an apartment, even though I am half a country apart I am excited to start living there
response from property -We're thrilled that you have chosen to join our community, and we can't wait for you to arrive! We wish you the best of luck during the moving process. We'll be waiting on the other end to help you settle in. Thank you for your review!
Review From Modern Messagesubmitted by Uneg*@*.Com - |Recommended: YesUser friendly site and wonderful Shanequa I hope i got the spelling right who was also there to help with any questions and directives. The team at the leasing office made it go really smooth. The environment is quiet and have friendly neighbours. Generally a nice place and would recommend the apartment to my friends.
Review From Modern Messagesubmitted by Latoya A. - |Recommended: YesI love the changes. The apartments look great. I'm mostly excited about the interior changes that were made. I haven't recieved my water bill yet but I have gotten my electric and its decreased almost 50 dollars because of the energy saver equipment that was installed.
Review From Modern Messagesubmitted by Amanda J. - |Recommended: YesGreat experience finding an apartment in a town I’ve never lived in Staff very nice and very helpful. Thanks so much for all your help
response from property -Amanda, we are delighted to hear that our team was so helpful during your apartment home search! Thank you for taking the time to give us such positive feedback.
Review From Modern Messagesubmitted by Amiley C. - |Recommended: YesEsta comunidad es muy tranquila, excelente para la seguridad de nuestros hijos, admiten mascotas, las áreas comunes están muy bien atendidas, la administrativa es muy eficiente totalmente la recomiendo
response from property -Amiley, !es excelente saber que estas disfrutando de nuestro complejo tranquilo! Tambien estamos encantados de que te encante nuestro mantenimiento de primer nivel. Gracias por los cumplidos a nuestro equipo y comunidad. Es tranquilizador escuchar que tienes tranquilidad aqui.
Review From Modern Messagesubmitted by Amy S. - |Recommended: YesIt was an amazingly easy and pleasant process. The staff is helpful and prompt with the entire process. I would recommend this community to anyone looking for an apartment.
response from property -Amy, we are just thrilled to hear that our team ensured your move-in process was seamless and simple! Thank you for the review and for the five-star rating.
Review From Modern Messagesubmitted by Derreck C. - |Recommended: YesThe size of the apartment is great, staff has been so friendly and welcomed me to Midland. Highly recommended. The walk in closet is bigger than I expected and love the upgrades they’re doing.
response from property -Derreck, it's wonderful to read your review! Thank you so much for the five-star praise for our recent upgrades and friendly service as well as your cozy home. You can definitely rest easy knowing that we'll continue to put your comfort and satisfaction first.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew at Polo Parkway, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew at Polo Parkway, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose