Ratings & Reviews

Overall Rating

5
(217 reviews)
100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Sandra B. - |Recommended: YesMy lil girl and i love it its been amazing so far so perfect for us two great side of town wanted different for my lil girl compared to my oldest this is a great start thank you for giving us this chance.
response from property -Sandra, it is heart-warming to hear that you and your daughter love your home! Rest assured, our team is always here for you.
Review From Modern Messagesubmitted by Perla J. - |Recommended: YesOver all been been a good and easy move infrom thw moth that we moved in. Its been about 6 months livkng here and we have like kt ao far. I like the fact they allow pets a big plus.
response from property -Perla, we are proud to be a pet-friendly community! Thank you so much for letting us know you have enjoyed your time here so far. We hope you continue to be pleased.
Review From Modern Messagesubmitted by Hector R. - |Recommended: YesAbsolutely the best place to live. I have no complaints. From the leasing staff to maintenance. They are always willing to help. We just moved here from Dallas tx.
response from property -Hector, we truly appreciate your complimentary comments about our community. We work daily to provide a lovely, well-maintained environment and friendly, responsive service for our valued residents. So nice to hear our efforts are fruitful!
Review From Modern Messagesubmitted by Sally J. - |Recommended: YesI being here 6 months and i love it here ...Great choice I made to move here and the staff are friendly and the manger Olga is a awesome I have suggested to friends and family that are look for a place to live Renew Polo pkwy well be the place
response from property -Sally, thank you for your very encouraging review. Olga is one of our many rock stars and will be happy to hear of how impactful she was in helping you. We appreciate your feedback and future recommendations.
Review From Modern Messagesubmitted by Mark P. - |Recommended: YesIts been good. Everyones nice and friendly. Still havent gotten my dishwasher stove and curtains changed out but other than that, i like it here
response from property -Mark, thank you for a five-star review! Your rating is very encouraging to us. We will continue striving to exceed your expectations in the future. Always know we are here for you if you would like to discuss in greater detail when your appliances should arrive. Thank you.
Review From Modern Messagesubmitted by Stephanie H. - |Recommended: YesMove-in was easy, paperwork was quickly done with the help of the awesome staff. The grounds around the apartment are being worked on daily for updates, and the pool has been completed and is awesome. So far, I am enjoying the place.
response from property -Stephanie, thank you for your very inspiring review. Be assured that we will continue to provide our best service. We hope you are always satisfied with your home. Thank you!
Review From Modern Messagesubmitted by Latoya A. - |Recommended: YesI love the changes ReNew is making to the apartments. Ive been living in these apartments for 2 years now and have decided not to renew my lease due to coronavirus changing my income but if I had the option I would stay. The maintenance team is one of the biggest reasons why I love this place. They are very friendly and always take care of work orders within one day for non emergency and within a few hrs for emergency. There is still much more work to be done since these apartments are pretty old but renew is doing an amazing job at getting rid of the old and bringing in lots of new features.
response from property -Latoya, thank you for your encouraging feedback as a loyal resident. It makes our day to hear how much you have enjoyed our friendly and responsive team over the years. We're sad to see you leave, and if anything changes, we would love to have you back in our community. We wish you luck in your future home!
Review From Modern Messagesubmitted by Ankur F. - |Recommended: YesThe community is good, clean and peaceful. The complex has lot of greenery and the apartment leasing people are helpful. There is a new gym and swimming pool upgrade coming up as well.
Review From Modern Messagesubmitted by Edith A. - |Recommended: YesSe vive muy tranquilo, todo funciona dentro del departamento , estarĂ­a bien si estuviera en funcionamiento el gimnasio y pusieran lavadoras nuevas pero todo esta bien
response from property -Edith, apreciamos que nos das cinco estrellas y hacernos saber que you're felices con tu hogar y nuestro tranquilo complejo. Esperamos tener el gimnasio en funcionamiento pronto, y gracias por la sugerencia para reemplazar nuestras lavadoras actuales. Nos alegra tenerte aqui.
Review From Modern Messagesubmitted by Brittany C. - |Recommended: YesCommunity is very quiet and peace even in the middle of a pandemic. The company themselves keeps up with everyone with emails sent to just remind everyone that even with all this craziness that we are still a civil complex and need to keep it that way.
response from property -Brittany, it's reassuring to hear how satisfied you are with our efforts to maintain our peaceful community during these uncertain times. Thank you for your favorable feedback, and please let us know if there's anything we may do to improve your living experience even further.
Review From Modern Messagesubmitted by Chandler D. - |Recommended: YesThey are very affordable apartments considering that they are in midland. They also have a very handy app that allows you to put in work orders, pay your rent on time or early. Everyone is friendly and a great community to live in.
response from property -Thank you for the positive review, Chandler. It's a pleasure to hear that you find the cost and quality of our apartment homes appealing and that you are enjoying life in our community. Please don't hesitate to let us know if there is ever anything we may do for you. We're glad you're here!
Review From Modern Messagesubmitted by Connor G. - |Recommended: YesBeen easy but they still need to fix my hood vent and dish washer this has caused some trouble for me and my widget in day to day chores without them
response from property -Connor, thank you for your feedback, and we're sorry for any delay in fixing your hood vent and dishwasher. Out of concern for our residents and team members, our Facilities team is available to complete all emergency maintenance requests. Non-emergency requests will be completed at a later date. If you would like to discuss your concerns in greater detail, please email us at [email protected]. We look forward to hearing from you.
Review From Modern Messagesubmitted by Alicia P. - |Recommended: YesThis place is nice..my kids love it. The leasing office and staf are super friendly and helpful. I'm going to be here for a while. I just move in in this apartments and there so big. I feel like home living here.
response from property -Alicia, we're delighted to hear that you and your family feel at home in our community. Thank you for your compliments to our hardworking team members. We look forward to having you here for many years to come.
Review From Modern Messagesubmitted by Sharath S. - |Recommended: YesThe apartment facilities such as gym, swimming pool and neighborhood are really good. The location being at the heart of the town is the best part. All this for the price we are paying is exceptional.
response from property -Sharath, we are blown away by your kind words about our community! It's a pleasure to hear that you are taking advantage of our amazing location and luxury amenities, and we hope you remain happy here for many years to come. Thank you.
Review From Modern Messagesubmitted by Raul M. - |Recommended: YesLove the neighbor hood it is a great place to live and the apartments are nice with. Highleh recommend renting and living here if you have pets they are per friendly
response from property -Hi Raul, we're absolutely thrilled to learn how much you love our community! We'll always be here to assist with whatever you may need, so please feel free to contact us with any questions or concerns.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew at Polo Parkway, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew at Polo Parkway, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose