Ratings & Reviews

Overall Rating

5(132 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Audrey H. - |Recommended: YesVery calm neighborhood. Eve... — Very calm neighborhood. Everyone is super friendly There is rarely ever any noise. All of the trees surrounding the complex create shade in the summer. Great location
response from property -Audrey, we are happy to hear that our quiet, yet friendly environment has been an enjoyable setting for your home. We are here for you!
Review From Modern Messagesubmitted by Brianna O. - |Recommended: YesNo complaints. Its a per... — No complaints. Its a perfect apartment for us. We love the layout and the space and we love where our home is located exactly. Most of the things we needed taken care of were handled quickly
response from property -Brianna, our team is committed to providing responsive, friendly service and we appreciate the high praise. We also are glad that the spacious layout and apartment location have helped make this such a positive experience!
Review From Modern Messagesubmitted by Albert D. - |Recommended: YesIt started out pretty shaky... — It started out pretty shaky the maintenance was terrible but little by little they replaced the maintenance with better help I had some major problems with the sewer smell and one of the maintenance guys figured it out it took a few months to fix but it was finally fixed he got to the point where I was finally offered a new apartment if it did not get fixed I have gotten new appliances and a great response from the crew office and maintenance I am happy here
response from property -Albert, we are happy to hear that our team's persistent efforts to address your concerns were fruitful! It is great to know that you are satisfied with your home. Please feel free to reach out if we may be of further assistance.
Review From Modern Messagesubmitted by Angelica N. - |Recommended: YesGreat neighborhood. No nois... — Great neighborhood. No noise, Fast employee replies to any requests. Everything works great at the apartment. The pool is a nice place to hangout.
response from property -Angelica, thank you for your review. It is great to know that we have succeeded at meeting your expectations when it comes to our peaceful atmosphere and superior upkeep and amenities.
Review From Modern Messagesubmitted by Kayla G. - |Recommended: YesGreat apartments, great sta... — Great apartments, great staff The ladies in the office are always super helpful and the maintenance team is wonderful as well. The community makes you feel at home
response from property -Kayla, we aim each and every day to provide a friendly, welcoming environment for all our residents. Thank you for applauding our efforts with your 5-star rating!
Review From Modern Messagesubmitted by Michael S. - |Recommended: YesI absolutely love my apartm... — I absolutely love my apartment. The neighborhood is a nice area that is close to work and useful stores. The unit I am is spacious and well maintained
response from property -Michael, it is great to hear that you are enjoying your apartment home thus far. If there is anything else you would like to share, please feel free to stop by our office. Thank you!
Review From Modern Messagesubmitted by Miguel L. - |Recommended: YesIt's been amazing , easy, h... — it's been amazing , easy, helpful and peaceful . we appreciate the staff, the community and the environment that has been shown to us for these couple of years.
response from property -Miguel, thank you so much for your review! It is great to know that we have succeeded at meeting all of your expectations. We very much look forward to continuing to serve you in the future.
Review From Modern Messagesubmitted by Elisha A. - |Recommended: YesApartment community is Sati... — Apartment community is Satisfactory. The management here is doing alot to making sure the community is comfortable. There's been rapid response to maintenance issues raised
response from property -Elisha, thank you for your review and a 5-star rating. The core mission of our team is to make sure all of our residents are comfortable in our community. Your feedback validates their efforts. Have a great day!
Review From Modern Messagesubmitted by Sandra B. - |Recommended: YesLove it here blessed to hav... — Love it here blessed to have this chance my daughter and i are thankful for letting us experience this and to get away from the side we lived on.
response from property -Sandra, we are delighted about your 5-star rating and vote of confidence. We hope that you and your daughter will continue to enjoy your home and all that our community has to offer. Thank you for your encouraging support!
Review From Modern Messagesubmitted by Angelica N. - |Recommended: YesGreat neighborhood, fast re... — great neighborhood, fast responses if anything is not working. quiet neighborhood and peaceful. pool is dirty most of the time we past by it but everything else is good
response from property -Angelica, we are grateful for your 5-star rating and acknowledgment of our team's exceptional service and our quiet, friendly neighborhood. Thank you, too, for alerting us about some pool maintenance we may need to do. If we may help with anything else, please let us know!
Review From Modern Messagesubmitted by Brandon G. - |Recommended: YesAmazing environment, conven... — Amazing environment, convenient location, apartments are really spacious and really feels at home. The amenities are by far the best in town
response from property -Brandon, thank you! We appreciate your positive review of our community, and we hope that you continue to enjoy all of the wonderful amenities we have to offer.
Review From Modern Messagesubmitted by Alexandria M. - |Recommended: YesLove our apartment. Feels l... — Love our apartment. Feels like home and love how spacious the apartments are. Maintenance is quick to get things fixed and never a hassle. We love the location as well. Right off of the loop easy to get to and from work.
response from property -Alexandria, how nice to know your living experience is worthy of five stars! We are thrilled that you love your home in our community, as well as our prompt maintenance and prime location. Thank you for making us your home!
Review From Modern Messagesubmitted by Tracy G. - |Recommended: YesI appreciate the understand... — I appreciate the understanding with all my circumstances. It appears that they will put your best interest first. I have not had any issues with the staff. They appear to try and assist with any questions or issues you may have. They will make the best effort to help you.
response from property -Tracy, we take pride in transparent, helpful service, and we are glad it shows! We appreciate your review.
Review From Modern Messagesubmitted by Connor G. - |Recommended: YesThis is an amazing Comunity... — This is an amazing Comunity, I can't think of a better place to live. The amenities are great and the staff is kind. I love it here. I only wish people weren't as rambunctious around us sometimes
response from property -Connor, thank you for your compliments for our team and our community! We are glad you feel right at home and enjoy the amenities. If you would like to discuss your concerns about neighbor noise, we would be happy to assist you at renewatpoloparkway@trinity-pm.com.
Review From Modern Messagesubmitted by Nelson B. - |Recommended: YesThis place is a beautiful p... — This place is a beautiful place to live friendly neighborhood and people faculty are very helpful and kind and workers are great people I’ve enjoyed my stay here
response from property -Nelson, thank you for writing. We believe our community is beautiful and are glad that you agree. Please continue enjoying your time here.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of ReNew at Polo Parkway, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by ReNew at Polo Parkway, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose