Ratings & Reviews

Overall Rating

5(64 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Sally J. - |Recommended: YesI being here 6 months and ... — I being here 6 months and i love it here ...Great choice I made to move here and the staff are friendly and the manger Olga is a awesome I have suggested to friends and family that are look for a place to live Renew Polo pkwy well be the place
response from property -Sally, thank you for your very encouraging review. Olga is one of our many rock stars and will be happy to hear of how impactful she was in helping you. We appreciate your feedback and future recommendations.
Review From Modern Messagesubmitted by Mark P. - |Recommended: YesIts been good. Everyones ni... — Its been good. Everyones nice and friendly. Still havent gotten my dishwasher stove and curtains changed out but other than that, i like it here
response from property -Mark, thank you for a five-star review! Your rating is very encouraging to us. We will continue striving to exceed your expectations in the future. Always know we are here for you if you would like to discuss in greater detail when your appliances should arrive. Thank you.
Review From Modern Messagesubmitted by Stephanie H. - |Recommended: YesMove-in was easy, paperwork... — Move-in was easy, paperwork was quickly done with the help of the awesome staff. The grounds around the apartment are being worked on daily for updates, and the pool has been completed and is awesome. So far, I am enjoying the place.
response from property -Stephanie, thank you for your very inspiring review. Be assured that we will continue to provide our best service. We hope you are always satisfied with your home. Thank you!
Review From Modern Messagesubmitted by Latoya A. - |Recommended: YesI love the changes ReNew is... — I love the changes ReNew is making to the apartments. Ive been living in these apartments for 2 years now and have decided not to renew my lease due to coronavirus changing my income but if I had the option I would stay. The maintenance team is one of the biggest reasons why I love this place. They are very friendly and always take care of work orders within one day for non emergency and within a few hrs for emergency. There is still much more work to be done since these apartments are pretty old but renew is doing an amazing job at getting rid of the old and bringing in lots of new features.
response from property -Latoya, thank you for your encouraging feedback as a loyal resident. It makes our day to hear how much you have enjoyed our friendly and responsive team over the years. We're sad to see you leave, and if anything changes, we would love to have you back in our community. We wish you luck in your future home!
Review From Modern Messagesubmitted by Ankur F. - |Recommended: YesThe community is good, clea... — The community is good, clean and peaceful. The complex has lot of greenery and the apartment leasing people are helpful. There is a new gym and swimming pool upgrade coming up as well.
Review From Modern Messagesubmitted by Edith A. - |Recommended: YesSe vive muy tranquilo, todo... — Se vive muy tranquilo, todo funciona dentro del departamento , estarĂ­a bien si estuviera en funcionamiento el gimnasio y pusieran lavadoras nuevas pero todo esta bien
response from property -Edith, apreciamos que nos das cinco estrellas y hacernos saber que you're felices con tu hogar y nuestro tranquilo complejo. Esperamos tener el gimnasio en funcionamiento pronto, y gracias por la sugerencia para reemplazar nuestras lavadoras actuales. Nos alegra tenerte aqui.
Review From Modern Messagesubmitted by Brittany C. - |Recommended: YesCommunity is very quiet and... — Community is very quiet and peace even in the middle of a pandemic. The company themselves keeps up with everyone with emails sent to just remind everyone that even with all this craziness that we are still a civil complex and need to keep it that way.
response from property -Brittany, it's reassuring to hear how satisfied you are with our efforts to maintain our peaceful community during these uncertain times. Thank you for your favorable feedback, and please let us know if there's anything we may do to improve your living experience even further.
Review From Modern Messagesubmitted by Chandler D. - |Recommended: YesThey are very affordable ap... — They are very affordable apartments considering that they are in midland. They also have a very handy app that allows you to put in work orders, pay your rent on time or early. Everyone is friendly and a great community to live in.
response from property -Thank you for the positive review, Chandler. It's a pleasure to hear that you find the cost and quality of our apartment homes appealing and that you are enjoying life in our community. Please don't hesitate to let us know if there is ever anything we may do for you. We're glad you're here!
Review From Modern Messagesubmitted by Connor G. - |Recommended: YesBeen easy but they still ne... — Been easy but they still need to fix my hood vent and dish washer this has caused some trouble for me and my widget in day to day chores without them
response from property -Connor, thank you for your feedback, and we're sorry for any delay in fixing your hood vent and dishwasher. Out of concern for our residents and team members, our Facilities team is available to complete all emergency maintenance requests. Non-emergency requests will be completed at a later date. If you would like to discuss your concerns in greater detail, please email us at renewatpoloparkway@trinity-pm.com. We look forward to hearing from you.
Review From Modern Messagesubmitted by Alicia P. - |Recommended: YesThis place is nice..my kids... — This place is nice..my kids love it. The leasing office and staf are super friendly and helpful. I'm going to be here for a while. I just move in in this apartments and there so big. I feel like home living here.
response from property -Alicia, we're delighted to hear that you and your family feel at home in our community. Thank you for your compliments to our hardworking team members. We look forward to having you here for many years to come.
Review From Modern Messagesubmitted by Sharath S. - |Recommended: YesThe apartment facilities su... — The apartment facilities such as gym, swimming pool and neighborhood are really good. The location being at the heart of the town is the best part. All this for the price we are paying is exceptional.
response from property -Sharath, we are blown away by your kind words about our community! It's a pleasure to hear that you are taking advantage of our amazing location and luxury amenities, and we hope you remain happy here for many years to come. Thank you.
Review From Modern Messagesubmitted by Raul M. - |Recommended: YesLove the neighbor hood it i... — Love the neighbor hood it is a great place to live and the apartments are nice with. Highleh recommend renting and living here if you have pets they are per friendly
response from property -Hi Raul, we're absolutely thrilled to learn how much you love our community! We'll always be here to assist with whatever you may need, so please feel free to contact us with any questions or concerns.
Review From Modern Messagesubmitted by Latoya A. - |Recommended: YesI love all the great change... — I love all the great changes renew is making. The apartments not only look great but they are improving the safety and efficiency of the apartments.
response from property -Hi Latoya, we sincerely appreciate your fantastic feedback on our recent improvements! You can definitely rest easy knowing that we'll continue to raise the bar when it comes to our residents' comfort and well-being. If you ever need anything further from us, please don't hesitate to contact us at renewatpoloparkway@trinity-pm.com.
Review From Modern Messagesubmitted by Beatriz H. - |Recommended: YesGreat place to live. Ive be... — Great place to live. Ive been here over a year and i love the neighborhood, very quiet. Staff and maintenance are great very friendly and get stuff done.0
response from property -Beatriz, we're so glad that our community has been such a wonderful home for you over the past year! Please continue to enjoy our peaceful environment and friendly services and let us know if there's anything else we may do to further enhance your time here.
Review From Modern Messagesubmitted by Rachel S. - |Recommended: YesI moved in recently and so ... — I moved in recently and so far my experience has been very good. Maintenance after move in has been completed extremely quickly. I look forward to living here for a while.
response from property -Rachel, we appreciate your 5-star rating and vote of confidence about our community. Moving into a new home can be a daunting process, and we're happy to hear that your experience was seamless. Welcome!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew at Polo Parkway", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew at Polo Parkway", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose